Responsible Gaming
Gaming Should Be Entertainment
At 1Win, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to reassess your gaming habits and seek support.
Please gamble responsibly. Only wager money you can afford to lose, and never gamble under the influence of alcohol or other substances.
Age Verification & Legal Compliance
Online gaming on 1Win is available only to individuals who are:
- 18 years of age or older, or
- At or above the legal gambling age in your jurisdiction in India
We are committed to preventing underage gambling. If you are under the legal age, you must not create an account or participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs:
- ☐ Spending more time or money on gambling than planned
- ☐ Chasing losses by gambling more to try to recover money
- ☐ Hiding gambling activities from family, friends, or partners
- ☐ Lying about the amount of time or money spent gambling
- ☐ Experiencing mood swings related to gambling wins or losses
- ☐ Neglecting work, school, family, or personal responsibilities
- ☐ Using gambling to escape problems, stress, or negative emotions
- ☐ Borrowing money to fund gambling activities
- ☐ Feeling anxious, irritable, or restless when trying to reduce gambling
- ☐ Failed attempts to control or quit gambling
If you recognize any of these signs in yourself, please seek help immediately.
Responsible Gaming Tools
1Win provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session.
- Reality Checks: Receive pop-up reminders during gaming sessions to help you stay aware of time and money spent.
- Session Time Limits: Set the maximum duration for each gaming session.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to 1Win for a period you specify.
To access these tools, log into your 1Win account and visit the Responsible Gaming settings in your account dashboard. For assistance, contact our support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these trusted organizations:
India-Based Resources
- All India Institute of Mental Health (AIIMH) – Mental health support and gambling addiction counseling
- Alcoholics Anonymous & Narcotics Anonymous Chapters in India – Support groups (many address behavioral addictions including gambling)
- AADHAR (Association for Addiction & De-Addiction Help And Rehabilitation) – Specialized addiction support
International Support Organizations
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK National Self-Exclusion Scheme) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
All of these organizations offer free, confidential support and are staffed by trained professionals.
Take Action Today
If gambling is causing problems in your life—whether financial, emotional, or relational—please reach out for help right now. Recovery is possible, and support is available.
Your well-being matters more than any game. Contact one of the organizations above, speak with a healthcare provider, or call a helpline in your country.
If you wish to self-exclude from 1Win, contact our customer support team, and we will assist you immediately.